Shipping Policy

The Travel Bag Company Pty Ltd trading as Wine Travel Bag offers flat fee shipping for all orders in Australia placed via the website. This excludes wholesale or trade orders. 

Orders placed outside of Australia will be charged based upon the quoted price within the check-out section of this website. Please note that for orders outside of Australia, any potential VAT or country taxes are payable by the purchaser. 

All orders are packed and dispatched within 24 hours on business days between the hours of 9.00am and 4.00pm.

If you would like express delivery please contact us at immediately after your order is placed so we can arrange a price for your express delivery before the order is sent.

If you have provided incorrect delivery details your order will be held back until we can confirm your delivery details either via phone or email. 

If your order is sent back to Wine Travel Bag becuase the carrier has been unable to delivery it (i.e. not home, dangerous animal, gated/fenced property etc.) or if the incorrect address details have been provided by the purchaser, costs to resend the item will be bound by the purchaser. 

The Wine Travel Bag uses Australia’s leading freight carriers including Australia Post and other reputable courier companies and whilst it’s our goal to get you your order as soon as possible we cannot guarantee delivery time frames due to numerous factors that are outside of our control including but not limited to weather events, transport strikes, public holidays and road, rail and air access pathways. Please take this into consideration when placing an order.